Privacy Policy

Effective Date: 1st August 2025

1. Introduction

Edmund Swinburn is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

This policy applies to our nutritional therapy consultations, dietary, lifestyle and supplement guidance, and our nutrigenomics services, including DNA testing. It is aligned with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR), and other applicable data protection laws.

2. Who We Are

We are a provider of personalised nutritional therapy and wellness services, including genetic testing and interpretation. Our services are intended for individuals seeking tailored health and wellbeing guidance.

Data Controller:

Edmund Swinburn
info@edmundswinburn.com

0773 4477 030

3. Information We Collect

Personal Information: When you register, book a consultation, or purchase our services, we collect personal details such as your name, email address, phone number, mailing address, date of birth, and payment information.

Health Information: To provide personalised nutritional and genetic advice, we may collect sensitive health data, including dietary habits, medical history, lifestyle information, and genetic data obtained through DNA testing.

Usage Data: We automatically gather information about your interactions with our website, including IP addresses, browser type, pages visited, and the time and date of your visit. This helps us improve our services and your experience.

4. How We Use Your Information

We use your data to:

  • Provide and personalise our nutritional therapy, lifestyle, and supplement guidance

  • Analyse DNA test results and nutrigenomic data to deliver tailored recommendations

  • Communicate with you about your consultations, appointments, and account

  • Process payments and manage orders

  • Improve our website, services, and user experience

  • Comply with legal and regulatory obligations.

5. Sharing Your Information

Your privacy is important to us. We do not sell your personal information. However, we may share your data with:

  • Service Providers: Trusted third parties who assist us in operating our business, such as payment processors, IT service providers, and genetic testing labs. All third parties are required to respect the confidentiality and security of your data and to process it in accordance with UK/EU law

  • Healthcare Professionals: If you consent, we may share your information with relevant healthcare providers to support your treatment and care

  • Legal Authorities: When required by law or to protect our rights.

6. How Long We Keep Your Data

We retain your personal data only for as long as necessary:

  • Health records: 8 years after the last consultation (or longer if required by law)

  • Communication data: Up to 3 years for service improvement or audit purposes.

You may request earlier deletion subject to legal and professional obligations.

7. Your Rights

Under the UK and EU GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Withdraw consent at any time

  • Request erasure (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Lodge a complaint with a supervisory authority (e.g., ICO in the UK).

To exercise your rights, contact us at info@edmundswinburn.com

8. Data Security

We use appropriate physical, digital, and administrative safeguards to protect your data, including secure storage, and strict access controls.

9. International Data Transfers

Our services may involve transferring your data to countries outside your residence, including to countries that may have different data protection laws. We take appropriate safeguards, such as using standard contractual clauses, to ensure your data remains protected.

10. Children’s Privacy

We do not knowingly collect data from minors without parental consent. If we learn we have collected such data without consent, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our website.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact:

Edmund Swinburn
Email: info@edmundswinburn.com
Phone: 0773 4477 038

Or you can file a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or your local EU data protection authority.

Thank you for trusting edmundswinburn.com with your personal information. We are dedicated to keeping it safe and secure while helping you achieve your health and wellness goals.

For more information, please also see our Terms & Conditions.